Metropolis leaders hope to have a brand new, simpler to navigate web site for the town of Fort Smith by late spring 2022. The Fort Smith Board of Administrators permitted hiring Granicus to supply a communications platform and web site for the town. The approval strikes $31,390 from the overall fund as an preliminary fee for the service.
Metropolis employees offered info to the board on the July 13 research session on a brand new Granicus “Trailblazer” web site and “GovDelivery” communications platform. Following that presentation, employees labored out an settlement with Granicus for a five-year contract with Granicus for the Trailblazer web site and the GovDelivery communications platform for a complete value of $78,475. The town can pay Granicus $15,695 in 2022 after the primary milestone supply, the draft homepage design ideas; $15,695 after the second milestone supply, implementation of the principle web site into the VCMS on a Granicus-hosted improvement server; and $15,695 after completion of employees coaching or 21 days after whole completion.
Renewal pricing for the web site by Granicus might be $35,418.75 in yr two; $37,898.09 in yr three; $40,550.93 in yr 4; and $43,389.49 in yr 5, info offered to the board states.
The brand new web site will enable every division inside the metropolis to simply create its personal content material, stated Shari Cooper, the town’s public relations and communications supervisor.
“Every division will have the ability to replace (their website) as they need in actual time. They may have the ability to ship out notifications,” Cooper stated. “Our present web site is a bit more difficult as a result of the content material administration system is a little more programming oriented. … They gained’t should know code or something greater than growing a memo.”
Board members, although pleased with the thought of a brand new web site, expressed concern that the finished product needs to be constant in look and requirements throughout all areas and departments.
“The web site is borderline unacceptable as it’s. It’s nice that departments (will) have entry to position content material, however you do need to be sure there’s a normal to the content material,” stated Metropolis Director and Vice Mayor Jarred Rego.
Metropolis Administrator Carl Geffken stated administration would request funds within the 2022 finances to fund a guide who would assist develop requirements, in writing, that might guarantee a “stage of consistency.” Director Lavon Morton requested administration additionally implement a evaluate course of that might guarantee something within the public view can be constant and proper.
Cooper stated the primary precedence of the brand new web site might be to create a complete web site that may provide vital and helpful details about Fort Smith and its companies. She stated Granicus is without doubt one of the world’s leaders in authorities web sites and their designs are efficient as a result of they concentrate on authorities platform improvement.
“They’re particularly well-versed and skilled in customer habits on these web sites. Their experience permits them to assist us create an optimum design based mostly on that distinctive person expertise,” Cooper stated.
Cooper stated residents and companies will profit from the brand new website as a result of they’ll register for particular metropolis communications equivalent to new job postings, board conferences, building tasks or press releases.
“Additionally, people will have the ability to subscribe to particular webpage updates by RSS-feed subscriptions as properly,” she stated. “Data might be customized tailor-made to the curiosity of the resident, enterprise, or customer. Our native companions may even have a connection to our web site, and we might be doing our greatest to advertise the neighborhood together with our municipal group.”
Cooper stated as soon as the town efficiently launches the brand new web site, directors will continually reference analytics and modify as obligatory to extend efficiency.
“After that, we might be exploring the combination of on-line service modules that may assist somebody reserve a neighborhood facility or acquire a selected license from the town (by the web site),” she stated.
As soon as the town initiates the contract with Granicus, they’ll start the “discovery” part, Cooper stated. Throughout that part, directors will establish one of the best design for the sitemap navigation. The following part would be the aesthetic design part (graphic design) alpha website and survey.
A prolonged set of steps will observe with the ultimate levels to start round mid-April 2022 with a mushy launch. The launch of the web site and ultimate content material updates are anticipated in mid-Might, based on an implementation timeline.